This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website.
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our website, we collect personal information that you provide, such as your name, address, email, and phone number, as part of the order and transaction process.
Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address, which helps us gather details regarding your browser type and operating system.
With your explicit consent, we may use email marketing to send updates about new products, promotions, and incomplete orders.
ARTICLE 2 – CONSENT
How do we obtain your consent?
By providing personal information for transactions, credit card verification, placing an order, scheduling a delivery, or requesting a return, we assume that you consent to our collection of such data.
For any additional purposes, such as marketing, we will explicitly request your consent, or provide an option for you to decline.
How can you withdraw your consent?
If you change your mind after providing consent, you can withdraw your permission and request that we discontinue contact and data collection by emailing us.
ARTICLE 3 – DISCLOSURE OF INFORMATION
We may disclose personal information only if required by law or if you violate our General Terms & Conditions of Sale and Use.
ARTICLE 4 – WEBSITE HOSTING
This website is hosted by:
O2SWITCH
222-224 Boulevard Gustave Flaubert
63000 Clermont-Ferrand, France
SARL o2switch, Capital: €7,500
RCS Clermont-Ferrand – SIRET: 510 909 807 00016 – VAT: FR35510909807
The O2SWITCH trademark is registered with INPI under number 09 3 645 729.
ARTICLE 5 – THIRD-PARTY SERVICES
Third-party service providers involved in processing orders only collect, use, and disclose your information as necessary for transaction fulfillment, such as payment processing.
However, payment gateways and other financial service providers have their own privacy policies regarding the information required for transactions.
We recommend reading their policies carefully:
- Visa – Privacy Policy
- American Express – Privacy Policy
- MasterCard – Privacy Policy
- JCB – Privacy Policy
- Stripe – Privacy Policy
If a third-party provider operates in a different legal jurisdiction, your data may be subject to that region’s laws.
For example, if you reside in Canada and your transaction is processed in the United States, your personal data may be disclosed under U.S. laws such as the Patriot Act.
Once you leave our website or are redirected to a third-party site (for payments), this Privacy Policy and our General Terms & Conditions no longer apply.
External Links
Clicking external links on our website may redirect you to third-party pages. We are not responsible for their privacy practices, and we encourage you to review their policies.
ARTICLE 6 – DATA SECURITY
We implement industry-standard security measures to protect personal data from unauthorized access, loss, misuse, modification, or destruction.
For credit card transactions, data is encrypted using SSL and stored under AES-256 encryption. No human access is permitted to full card details.
While no method of online transmission is 100% secure, we comply with PCI-DSS requirements and implement additional industry-wide security protocols.
ARTICLE 7 – AGE OF CONSENT
By using our website, you confirm that you are at least of legal age in your country, state, or province of residence and that you have authorized any minor dependents to use the website under your supervision.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. We encourage users to review it periodically. Any modifications take immediate effect upon publication on the website.
If significant content changes are made, we will notify users of the updates, outlining what personal data is collected, how it is used, and under what circumstances it may be disclosed.
In the event of a merger or acquisition, your information may be transferred to the new owners to ensure continued service.
ARTICLE 9 – SMS MARKETING
By entering your phone number at checkout or subscribing to our marketing list, you consent to receiving SMS notifications, including:
- Order updates
- Abandoned cart reminders
- SMS-exclusive promotions
We send no more than 30 marketing messages per month. To opt out, reply with STOP.
Our SMS system stores recipient phone numbers to track campaign performance, including:
- Delivery status
- Sent message status
- Sales conversions
If using our link shortener for SMS tracking, we collect link clicks for analytics reporting. If third-party tools (Google Analytics, external link tracking) are used, their own privacy policies apply.
We only share SMS-related data with our SMS provider upon campaign initiation. If you no longer wish to receive messages, you can reply STOP or email us for successful removal.
QUESTIONS & CONTACT INFORMATION
To access, correct, modify, or delete any personal information we hold, or to file a complaint, please contact our Data Protection Officer via email, using the subject:
Data Protection Officer Inquiry